Hawaii Pacific Neuroscience Administrative Medical Assistants (HPN AMA) are cross-trained to perform a number of administrative functions throughout the clinical experience. They are responsible for ensuring that your insurance and demographic information is current and will assist you with the coordination of benefits. There are many patients who have multiple forms of insurances to help cover the cost of medical care. It is important for a patient to be aware of who their primary payer would be so that we can ensure that the correct insurance in order of priority is billed. Our AMA’s are available to help you update any demographic information as well as help answer any additional questions you may have. HPN’s AMA’s will also be responsible for scheduling for follow up visits and help to coordinate multiple procedures that may be requested by HPN physicians. There are a number of special requests that come through our office – the AMA can act as a liaison to help get you started in the right direction.